PRIVACY POLICY

Last updated: [27/08/2025]

At T L Automotive, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website and services.

1. INFORMATION WE COLLECT

We may collect the following personal data when you contact us, use our services, or browse our website:

Name and contact details (e.g. telephone number, email address, home address)
Vehicle information (e.g. make, model, registration number)
Booking and service history
Payment information (if applicable)
Technical information such as your IP address, browser type, and browsing behaviour on our website

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide, manage and deliver our garage services
Process bookings, MOTs and repairs
Respond to enquiries and provide customer support
Improve our services and website performance
Comply with legal obligations

3. SHARING YOUR INFORMATION

We do not sell your personal information to third parties. We may share your data with:

Service providers who assist us in delivering our services (e.g. IT support, payment processors)
Legal or regulatory authorities when required by law

All third-party providers are required to keep your information secure and use it only for the purposes agreed.

4. DATA RETENTION

We keep your personal information only as long as necessary for:

Providing services to you
Meeting legal, accounting, or reporting requirements

After this period, your data will be securely deleted or anonymised.

5. YOUR RIGHTS

Under data protection law (GDPR), you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your data (where legally possible)
Restrict or object to how we process your data
Request a copy of your data in a portable format

To exercise these rights, please contact us using the details below.

6. COOKIES

Our website may use cookies to improve your browsing experience. Cookies help us understand website traffic and user behaviour. You can disable cookies in your browser settings, though some website features may not function properly.

7. SECURITY

We take data protection seriously and have implemented suitable measures to keep your information secure, including encryption, firewalls, and secure storage systems.

8. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

T L Automotive
Unit 13-15, Tything Road East
Alcester, B49 6ES

📞 07545 981192
✉️ timleesautomotive@gmail.com

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in the law, technology or our services. Please check back regularly to stay informed.